Version 1.0
By accessing these applications / portals / platforms: - Macsol E-commerce Website and others as may be launched from time to time (hereinafter referred to as “Website”, “Platform” and/or “Application”, which shall mean and be used interchangeably having the same meaning) developed, operated and maintained by N-TEX Machinery Private Limited ("The Company"), a company / Proprietorship firm, partnership firm, LLP, having registered office at 4 Panchal Sahakari Udhyog Nagar Dudheshwar Road, Ahmedabad, Gujarat (380004), India, you agree to be legally bound by the following terms and conditions and other incidental or related aspects for use.
Before you use the platform, you must read all of the Terms & Conditions (“Terms”) herein and the Privacy Policy provided on the Website. Please also refer the additional legal information as may be applicable to you. You must be at least 18 years of age to use our platform / website; by using our platform and agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age; audiences less than 18 years of age should register with credentials of Parent(s) and/or Legal Guardian. Platform shall not be responsible to validate and authenticate your age; however, platform reserves the right to optionally / randomly conduct checks to verify the correctness of legal age of you / your legal guardian registering on platform on your behalf.
“N-TEX”, “we”, “our” and “us” means “the company”; “you”, “user” and “your” means any person and/or the institutions / organizations etc., who accesses and uses this Platform.
It is strongly recommended that you visit this page periodically to review the most current version of the Terms and Conditions. The company reserves the right at any time, at its sole discretion, to change or otherwise modify the Terms without prior notice, and your continued access or use of this platform signifies your acceptance of the updated or modified Terms. If you object to these Terms or any subsequent modifications or become dissatisfied with the platform in any way, you should immediately stop using the platform.
This Terms and Conditions/Agreement is an Electronic Record published in terms of the Information Technology Act, 2000 of India and generated by a computer system and does not require any physical or digital signatures and is in accordance with the provisions of Rule 3 of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 issued under the aforesaid Act.
Before you further use this Platform, you must read all of the terms and conditions specified (all sections of this Platform including but not limited to the General Terms and Conditions of Use, the Special and Additional Terms and Conditions of Use and the Privacy Policy provided on this Platform) collectively hereinafter referred to as the Agreement.
By using these Products, Software, Services and the Platform (hereinafter referred to as Services), you hereby confirm to having accepted the Agreement, with immediate effect. If you do not agree to the foregoing, please do not proceed further on this Platform.
If this Agreement conflicts with any other document(s), this Agreement will override and supersede such other document(s) and in case of conflict between Part A (General Terms and Conditions of Use) and Part B (Special and Additional Terms and Conditions of Use), the specific provisions of Part B shall prevail.
To the extent that any provision of this Agreement is found to be invalid, unlawful or unenforceable you agree that the courts at Ahmedabad shall have exclusive jurisdiction over the matter and shall endeavor to give effect to the Parties' intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining terms and conditions.
Headings are for reference purposes only and do not limit the scope or extent of such section.
The failure of the company to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. The company does not guarantee it will take action against all breaches of this Agreement.
This Agreement constitutes the entire agreement between you and the company and governs your use of the Platform and the Services, superseding any prior agreements or communications.
The website is operated by N-TEX Machinery Private Limited. The platform provides printing consumables and related products for flexographic printing machines and serves customers across industries such as jute, woven sacks, and non-woven manufacturing. Further details related to the services may be availed from the website.
The User shall be bound by the Terms of Use and all copyright policies and other applicable laws. Content hosted on the platform is licensed and not sold to the User. The company reserves the right to introduce additional terms in future as may be mandated by competent authorities. Users may need supported devices to access services and may be required to download software or updates governed by accompanying license agreements.
By using the platform you consent to storage and processing of your personal data (login information, name, address, email, phone number, social login options, geographical location, etc.) and to the use of analytics tools such as Google Analytics. Third-party integrations may be used to render certain services.
Registration with the Platform is by way of creating a user ID. You are responsible for the veracity and accuracy of all personal and other details furnished by you and for authentication of all documents uploaded at registration and thereafter.
You agree that the company may contact you electronically or by phone to understand your interest in selected products and services and to fulfill your demand. The company may share your details with its partners and affiliates who may contact you by email, telephone, SMS or other communication modes. You specifically consent to receive transactional, service and promotional communications from the company.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you provide any information that is untrue, inaccurate, not current or incomplete, the company may suspend or terminate your access. Notify us immediately of any unauthorized use of your account.
The company owns all legal rights, title and interest in and to the Platform, Services and content, including intellectual property rights. Content providers and third parties retain rights in their materials where applicable. You may not copy, modify, reverse engineer or otherwise exploit the Platform or its content outside the permitted uses.
Trademarks, logos and service marks displayed on the Site are the property of the company or their respective owners and may not be used without prior written permission.
The company grants you a limited, non-exclusive, non-transferable license to access and use the Platform for permitted commercial purposes. Prohibited activities include copying content for third parties, uploading malicious software, overloading infrastructure, using data-mining tools, bypassing access controls, framing or deep-linking without permission, and posting unlawful or offensive content.
Any unauthorized use may terminate the license and subject you to compensation claims.
You represent that you are of legal age, competent to contract, and not barred from receiving services under applicable law. You must provide true, accurate and current information. The company may deny access at its discretion for violations of the Agreement.
Third-party product listings do not constitute company endorsement. Interactions with third parties introduced via the Platform are at your own risk and the company is not liable for third-party acts or omissions. You consent that the company may share data with partners and regulatory authorities as necessary. The company may delete user data in case of breaches or as per data retention rules and will evaluate deletion requests under applicable laws.
The company controls this Platform from Ahmedabad, India. Users accessing the Platform from other jurisdictions are responsible for complying with local laws, including export/import and tax rules. By using the Platform you agree to the governing law and jurisdiction specified below.
You retain ownership of content you submit but grant the company a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, distribute, publicly display and sublicense such content unless otherwise agreed. You warrant you have rights to grant such license and will indemnify the company for any claims arising from your submissions.
You must not post commercial material, unauthenticated or manipulated data, or other prohibited content. The company may remove or refuse postings at its discretion.
To the maximum extent permitted by law, the company and its associates will not be liable for any indirect, incidental, special, punitive or consequential damages arising from use of the Platform or its content, including but not limited to loss of profits, data or business interruption. The company is not liable for viruses or harm to your equipment resulting from access to the Platform. Liability, if any, shall not exceed the amounts paid by you to the company for the relevant services.
You agree not to use the Platform for unlawful purposes, to impersonate others, to attempt unauthorized access, or to disrupt services. The company may terminate access at any time without notice.
You agree to indemnify and hold harmless the company and its associates from any claims, losses, liabilities, damages, costs or expenses (including reasonable attorneys' fees) arising from your breach of this Agreement, violation of law, or use of the Platform.
You consent to receive communications electronically. Electronic agreements, notices and disclosures satisfy any legal writing requirements. You should review the Terms and Privacy Policy periodically; if you disagree with updates, cease using the Platform.
The Platform may allow user-generated postings. The company is not obliged to review postings and assumes no responsibility for them, though it may monitor and remove content. Prohibited postings include unlawful, abusive, defamatory, solicitations, impersonations, personal data disclosures, unauthorized downloads of copyrighted information, chain letters and bulk unsolicited messages.
Blogs are for informational purposes and do not constitute professional advice. The company disclaims liability for actions taken based on blog content. Blog content is copyrighted and may not be reproduced without permission.
The Platform may link to third-party sites. The company is not responsible for their content or availability and disclaims liability for any damages arising from their use. The company may store and process browsing history for internal analysis.
Access to secure areas is restricted to authorized users. Unauthorized access may lead to prosecution under applicable laws.
The company may modify the Platform, Services, policies and this Agreement at any time. Continued use of the Platform after changes constitutes acceptance of the modified terms.
Provisions imposing continuing obligations shall survive termination or expiration of this Agreement.
Calls to customer service may be monitored or recorded for training and quality purposes. Charges for calls depend on your telecom provider.
Feedback submitted becomes the exclusive property of the company. The company may use feedback at its discretion and is not obligated to act on it.
Users accessing specific categories or services must accept additional terms in Part B. In case of conflict, Part B will govern those specific services.
These Special and Additional Terms apply in addition to Part A and prevail in case of conflict for specified services.
All information shared by registered users is treated as confidential. The Platform may share information with third parties, service providers, regulatory or statutory authorities as required by law. Third parties receiving confidential information are responsible for maintaining its confidentiality.
You may order products listed on the website. Acceptance depends on payment receipt and product availability. Once payment is received an order number is generated and order processing commences. Orders placed with payment cannot be canceled except as provided; cancellation charges may apply.
The return policy applies to products purchased directly from our website and not to third-party sellers. Returned products must be new, unused and in resalable condition. Personalized or perishable goods may not be eligible unless defective. Return shipping charges are borne by the customer unless due to product defect.
| Category | Case | Time frame (from the date of invoice) |
| Return | Applies to items purchased from our website; item must be new and unused. | Within 10 days |
| Exchange | No direct exchanges; return and place a new order. | — |
| Refund | Refund initiated after inspection and confirmation of return condition. | Tentatively 10 business days to process |
| Cancellation | May cancel before shipment subject to cancellation charges. Personalized/perishable goods not cancellable. | Before shipment |
To initiate a return:
Online transactions are processed by payment partners. The company does not store full payment card details and is not responsible for payment data breaches at payment partners.
Products are covered by manufacturer warranties where applicable. Products and services are provided "as is" unless specified. Manufacturing defects should be reported to authorized service centers with product details. Warranty may transfer to subsequent owners for the remaining warranty term.
Products are dispatched through third-party couriers. Recipients should accept products only if packaging is undamaged. Courier will attempt delivery twice within a 5-day period. If undeliverable, goods may be returned to the company. Redelivery without cancellation may incur an additional charge (2% of product cost or Rs.500/-, whichever is higher). Cancellation fee of 5% may apply in certain cases.
Users shall indemnify the company for losses arising from breach of these Special Terms.
Parties shall attempt amicable settlement within 30 days of a dispute. Failing that, disputes will be referred to arbitration administered ad-hoc in digital/virtual mode by a sole arbitrator mutually appointed. Proceedings will be in English. Awards may be challenged in the competent courts of Ahmedabad, Gujarat, India. By agreeing to these Terms you accept the dispute resolution and jurisdiction clauses herein.
This Agreement and the relationship between you and the company will be governed by the laws of India. Courts in Ahmedabad shall have exclusive jurisdiction.
The company may discontinue or alter services at any time. Services are provided without warranties to the maximum extent permitted by law. The company excludes implied warranties of merchantability, fitness for a particular purpose and non-infringement. The company is not liable for damages arising from use of third-party external sites linked from the Platform.
The company may restrict, suspend or terminate access to content and services at its discretion without notice. If you terminate access due to breach, the company may refuse to provide future services.
As with most websites, the company collects log file information including IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp and clickstream data for analytics and site functionality improvements.
Neither party shall be liable for failure to perform obligations due to events beyond reasonable control, including acts of God, war, terrorism, civil unrest, natural disasters, government actions, or other unforeseeable events. The affected party shall notify the other and use reasonable efforts to resume performance.
You accept and agree to be bound by these Special and Additional Terms. By clicking "I Accept" you confirm having read and understood the Agreement (Part A & Part B), the Privacy Policy, Refund Policy and Disclaimers and accept them in their entirety.